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FAQ

What size and age range are Mix Kix sneakers for?

Our sneakers are made for toddlers and children ages 2 to 7. Please see our size guide for more information and to find the perfect fit.  

How do your sneakers fit?

We currently have two sneaker collections that use different size charts. Our Jungle Collection sizes run a little smaller than usual. Our 90s Mix Collection follows a standard size guide. Both collections are true to size if you follow our size guideWe use mesh fabric and flexible rubber sole. Our sneakers have cushion padding on the inside for extra support and comfort. The padding around the ankle opening will have a snug fit at first. This will stretch a little with a couple of wears and will be easy to slip on. The upper fabric has a little give and will stretch slightly over time. If your little one has a wider foot, our sneakers can be a snug fit, so we suggest going up a size for easy slip on.

What size do I choose for my child?

It’s important to make sure you know your child’s foot size before selecting the right sneaker for them. We have created an easy-to-follow size guide to measure your child's foot, so you can be confident that you're choosing the right size. After you have followed the measurement instructions, you can then use our size chart to find the perfect sneaker.

Do you have girls or boys ranges?

No, our sneakers are unisex. We mindfully design all patterns and colours so parents and children can freely choose the sneakers that feel right for them.

Do you ship internationally?

Yes we do, we ship to the following countries; Australia, New Zealand, UK, USA, Canada and to most countries in Europe and Asia.

How long will shipping take?

We typically fulfill online orders within 24 to 48 hours. Once orders are dispatched, shipping times can vary based on location. For more information visit our shipping policy.

Do you accept returns and give refunds?

Yes we do, we want to make sure our customers are always happy. For more information visit our returns policy. 

Can I use Afterpay?

Yes you can enjoy now and pay later. Some different terms apply, you can visit Afterpay for more details here.  

The sneaker I want is sold out, will you be restocking?

We don't do re-stocks, our collections are limited, making each pair a unique and special addition to your little ones wardrobe. We do small quantities and many of our popular styles sell out quickly.  So if you see a style you like, we recommend acting fast!

Do you have any stockists?

Our sneakers are sold exclusively on www.mixkix.com.au.

Will you be adding more to your collection?

Yes we are always refreshing our designs and will be adding more styles to our collection. We also love feedback and look for ways to improve our designs, if you have any suggestions, contact us to drop us a line.

Where are Mix Kix sneakers designed?

We design our sneakers in Melbourne. We take inspiration from the curious, playful nature of young children and our creative, cultural city.

Where are Mix Kix sneakers made?

We work with a small factory in China who support ethical, child-free and safe working environments. We are working on sharing more information on our manufacturing process.

Are you shoes ethically made?

We work with a small factory in China who have acceptable accreditations and do not engage in any form of child labor or exploitative working conditions. Because we produce small quantities of our products, we are able to prioritise quality over quantity at every stage of our process. We are working on sharing more information on our manufacturing process.

What does slow fashion mean?

Embracing slow fashion involves a thoughtful perspective toward clothing, prioritising quality to minimise the production of disposable, trend-driven items destined for landfills. Our collections, limited to 200 units or fewer, defy seasonal trends, ensuring longevity and versatility as unisex pieces. We encourage passing on our sneakers to extend their lifecycle once your little ones outgrow them.

 

 

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